Terms and conditions
www.lottoworldgroup.com is owned and operated by LWGL lotto world group Ltd. located at 17, Dimitriou Mitropoulou SKIATHOS 33 COURT strovolos, 2013 Nicosia, Cyprus. The following terms and conditions of use are an agreement (the ‘Agreement’) between the LWGL Lotto world group Limited (LWGL) and you. Your use of the web site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to modify this Agreement at any time in our sole and absolute discretion without prior notice. Any modifications to this Agreement will be posted on this web site. For this reason, we encourage you to review the Agreement whenever you use the web site. If you do not agree to these terms, please do not use the web site. By accessing, browsing, or using this web site, you recognize that you have read, comprehended, and agree, to be bound by these terms and conditions and to comply with all applicable laws and regulations of your country of residence. You confirm that by use of the web site and your online communications to enter into the agreement, you waive any rights to enter this agreement by means of original signatures which may be required under applicable laws of the country you reside where the agreement cannot be made without it being signed by the parties in writing. If your country of residence does not permit agreements to be formed electronically, you agree that you will not sure this website.
General terms of service
If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service. You are responsible for maintaining the confidentiality of the username and password and also for all activities, which take place under your account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. In no event will we be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password.
You acknowledge only one account is allowed per person and/or company on the web site. Your account is not transferable. Under no circumstances shall you allow or permit any other person or third party, including without limitation any person under the age of 18 to use or re-use your account. Any person found to have violated this section will be subject to having his or her account(s) cancelled at our sole and absolute discretion. Any person found to have violated this section may be reported to the relevant authorities for criminal prosecution. We also reserve the right to institute civil proceedings against you and/or the offending third party(ies) for violation of the terms of this section and all damages related thereto The site is intended for individuals over the age of eighteen (18) or the age of majority in your country of residence. Therefore, if you are under 18 years, or age of majority in your place of residence, you are prohibited from registering an Account (as set out below) and using the Services and web site. If it comes to our attention that a User is under the age of 18 years we may, to the extent possible, cancel that User’s Account and/or access of the Web Site.
Employees, of the Company and its directors and other persons involved in providing services to the Company as well as members of their families, and all other persons affiliated , directly or indirectly, to the Web Site or other systems used by the Web Site or the operating company, including those involved in advertising, promotion, legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the activities proposed by the Website (including, but not limited to, the use of the Services). For the avoidance of doubt, that a person who is not entitled to use the Services or Web Site (as well as any other person who substitutes such person) is also not entitled to any of the Winnings, and the Company reserves the right to terminate his/her User Account and seize any funds (including, but not limited to, Winnings) held in that User’s Account.
Subject to applicable registration and eligibility requirements, and your compliance with these Terms and conditions, we offer certain services in connection with the Web Site, including, and without limitation to: the Lottery Ticket, Subscription Service, Alert Service, Prize Collection Service and other Services.
Operation and registration of account
To use the Web Site and services, it is necessary to register an account and submit information in connection with your Account and services to be provided. You freely agree to submit information to us, however, if you choose not to submit mandatory information you may not be able to register your Account and use or participate in certain Services will not be possible. You may only register one Account for your own personal use. When creating your Account, you must provide accurate and complete information. You are solely responsible for the activity that occurs in your Account and you must keep your Account password secure. You must notify us immediately of any breach of security or unauthorized use of your Account. We have no obligation to maintain your user name or password. If you misplace, forget or lose your User name or password, we shall not be liable for any direct or indirect loss or damages related to same.
The Web Site may inform appropriate authorities, service providers, financial institutions, debit and credit card companies, electronic payment and merchant account providers or other banking or financial institutions or relevant authorities and/or entities of your personal identifiable information and of any suspected unlawful, criminal or improper activity performed by you or by your account, and you agree to cooperate fully with the us to investigate any such activity.
To use the Web Site services and to buy a lotto ticket, you will be required to provide us with details payment and/or your transfer of monies into your account by actions specified by us. If you direct funds into your account, such funds will be deposited into your account upon actual receipt of funds by us. Minimum and maximum limits may be set out with respect to transferring monies into and out of your account and depending upon the account history, the method of deposit, and other factors as determined solely by us. We will debit your account and/or means of payment during the time in which you place your request to purchase the ticket and the time in which we purchases the ticket on your behalf for your account.
Your request to buy a ticket on your behalf is subject to enough funds in your account to pay or the means of payment which allow for the payment of the ticket. If the funds in your account are insufficient for the payment or the means of payment provided by you do not allow for payment, either at the time of the request placed by you to purchase a Ticket or at the time in which we debit your account or the means of payment provided by you for any reason whatsoever (including, but not limited to, any limits placed by You, and any charge backs or withdrawal of funds), or any time in between, we will not purchase the ticket on Your behalf, regardless of whether your request was registered with us or not; this will also be applied in cases in which there is any change in the cost required by us for the purpose of buying the Ticket, even if that change occurred after you have requested we purchase the ticket or after your request has been registered with us. We are not under any obligation to notify you of any such happening and it is your sole responsibility to confirm that there are sufficient funds in your account to pay the amount or that the means of payment provided by you allow the payment of the amount required. You hereby release, indemnify and hold us harmless from any claims, liabilities, damages, losses, costs and expenses arising from not purchasing lotto tickets due to lack of funds, in whole or in part, in your account or the inability to debit the means of payment provided by you, in whole or in part. Without limiting the above, you must verify that the Ticket was purchased by logging into your Account and reviewing your lotto tickets promptly.
In order to permit smooth cash withdrawals, in any case in which the total deposits in your account exceed EUR 1,000, you will be required to provide us the following documents: (a) a copy of Your passport or photo identification, (b) a photocopy of all of the credit cards (front and back) used to deposit funds in your account, (c) a copy of your current utility bill or copy of an official document showing Your address, and (d) a copy of a deposit authorization document provided to you by us, completed and signed by you. Failure to provide us with the abovementioned documents will result in the us not being able to facilitate your cash withdrawal requests.
KYC (Know Your Customer) Policy
Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.
LottoWorldGroup holds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.
LottoWorldGroup aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
When you deposit funds we will require the following documents:
• A copy of your valid passport with the signature page.
• Copies of your credit cards, used to make the deposit (Front side with only the 4 last digits visible, back side with the CVV covered).
• A copy of a recent utility bill in your name and address.
• A signed purchase history of your online transactions.
If you have any questions please don’t hesitate to contact our customer support: email@example.com.
When do I need to provide these documents?
We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.
Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.
How can I send you these documents?
Please scan your documents, or take a high quality digital camera picture, save the images as jpegs, then send it to us via mail to firstname.lastname@example.org.
How do I know my documents are safe with you?
LottoWorldGroup holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
We thank you for your cooperation in helping us make LottoWorldGroup a safer place to trade.
Participation with other subscribers
We may offer, with respect to various lotteries, the ability to participate in the purchase of lotto tickets with other Users, pursuant to a program provided by us (the ‘Programs’). The User participating in the Program will be entitled to receive some of the Winnings attributed to the Tickets purchased in connection with that Program (subject to all other provisions of this Agreement) in accordance with a ratio determined according to the number of Tickets and/or the price of the Tickets purchased for You and for the rest of the Users acting in the Program, as well as in accordance to the fees paid to us in connection with the setting up and management of the Program (the ‘Ratio’).
If You choose to participate in a Program, You will be requested to inform us of the number of Tickets You want to buy (subject to limitations provided in the Program). We will buy the Tickets, subject to and only after all of the required number of Tickets (according to the relevant Program) are ordered by Users; if not enough tickets are requested to be bought on behalf of Users, then we shall not purchase any Tickets at all in connection with that Program; we are under no obligation to provide You with any notice to that effect, and it is Your sole responsibility to verify that the Tickets You requested to be bought in accordance with a Program were in fact bought. The provisions of this section do not limit the provisions of any other section in this agreement.
Without limiting the other parts of this Agreement, it is set out and acknowledged that all of the Tickets purchased in accordance with any Program are co-owned by all of the Users participating in that Program, and none of the Users participating in that Program are entitled to receive any part in the Winnings beyond their portion according to the Ratio.
Bonuses and related policy
All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and any complimentary bonus must be used in adherence with such terms and conditions.
The Company reserves the right to withdraw any promotion, bonus or special offer at any time. In the event that the Company believes You are abusing or attempting to abuse a bonus or other promotion, or are likely to benefit through abuse or lack of good faith, then the Company may, at its sole discretion, deny, withhold or withdraw from You any bonus or promotion, or rescind any policy with respect to You, either temporarily or permanently, or terminate and/or block Your access to the Company’s services and products without being under any obligation to pay You any amount (even winnings generated from the use of such promotion, bonus or special offer).
The Company reserves the right to prevent Users registered, logging in or depositing from certain jurisdictions from participating and being eligible for any or all promotions and bonuses, at the Company’s sole discretion.
The provisions of this section 5 apply to all kind of bonuses, promotions and benefits granted to You in excess of the actual deposit made by You.
Specific bonuses and promotions may contain additional terms and conditions which You are required to adhere to in order to be eligible to receive the bonus or promotion.
The Welcome Bonus will be given only if You enter valid personal details upon registration.
The choice of the lottery draw in respect of which You will receive the Welcome Bonus remains at the Company’s sole discretion; without derogating from the above, the Company is under no obligation to provide You the Welcome Bonus in respect of a lottery draw in respect of which You received the Welcome Bonus or any other lottery draw in connection with which You used the Services..
Only one Welcome Bonus will be issued to each User, and upon the initial use of the Services.
The Welcome Bonus offer applies only to new registrants who never had an account with the Company.
In the event that the Company deems that a User has executed any act in bad faith in relation to this offer and/or tried to abuse this offer, such User shall be excluded from this offer and therefore become ineligible to receive the Welcome Bonus; such ineligibility may be determined and the Welcome Bonus (and any winnings gained from the use of the Welcome Bonus) withheld or revoked, even after the award of the Welcome Bonus.
The receiver of the Welcome Bonus shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Welcome Bonus.
The Company reserves the right to alter these terms and conditions, cancel, modify or suspend this offer and any promotion at any time and without prior notice.
Referral Tell a Friend Bonus:
When you refer a friend to our services and provided his/her contact details to us who signs up and pays for the services, you will receive a free participation in a pool of players in a lottery draw (”Tell a Friend Bonus”).
We reserve the right to amend these terms and conditions at any time, cancel, modify or suspend this offer and any promotion at any time and without prior notice.
Bonuses and promotions may contain additional terms and conditions which you must agree to in order to be eligible to receive and participate in the bonus or promotion.
LWGL Subscription services – Recurring transactions
On the web site, a subscription service is also offered.
If an account holder requests to participate, in a fixed, consecutive and repeated purchase in a certain lottery (or lotteries) chosen by the holder, on making a request, and our confirmation of a request, and subject to the provisions of the Agreement, the account holder will participate automatically in the lottery (or lotteries) chosen and in the manner specified by the account holder. The primary subscription period is one month (the “primary Period”), but the account holder may subscribe for longer periods of time (the “Long Period”, and together with the primary Period – the “Period”). Once the Period has concluded, the subscription will auto-renew for primary Periods, unless the account holder provides a notice in accordance with the agreement or opts for a Long Period subscription. Communications with the account holder will take place by Telephone, email and or messages in the account holder’s account. The account holder may always obtain help by telephone using the customer support line or email the details of which are set out on this web site under support.
The account holder’s User Account, or the means of payment provided by the user, will be debited for the Tickets that the user has requested to be bought on his/her behalf (according to that account holder’s subscription), at the amount equal to the Cost. It is hereby set out that such amount is usually fixed but may change and become variable, and may not be the same as at the date in which the account holder opted for the subscription, in which case the account holder will be notified of such change by telephone and/ or email and /or through the account holder’s account prior to being charged with the changed amount. The date for the recurring transaction is usually fixed but may become variable depending on various contingencies including delayed draws, insufficient funds in the user’s account and other factors at our exclusive discretion. In cases in which the User Account’s balance is less than the amount (for any reason whatsoever; including, but not limited to, any limits placed by the user), or that the means of payment provided by the user cannot be debited for the amount in whole or in part, then the user may, at our sole discretion, be postponed (and no Ticket will be purchased on behalf of the user) until the user’s User Account is replenished with sufficient funds or the means of payment provided by the user can be debited for the amount (and in respect of the latter – it is the user’s responsibility to inform us accordingly, and we are under no obligation to re-check whether the means of payment can be debited). We are under no obligation to notify the user of any such occurrence, and it is the sole liability of the user to confirm that the user account has sufficient funds to pay the Consideration, or that the means of payment provided by the user can be debited to pay the funds required, in accordance with the subscription. The user hereby releases, indemnifies and holds Us harmless from any claims, liabilities, damages, losses, costs and expenses arising from the postponement of the subscription.
The user may cancel the subscription by notifying us and sending an email to email@example.com at least 5 business days prior to the next monthly cycle of the subscription (the “Notice Period”), for the cancellation to become effective in respect of the next monthly cycle (and the following cycles, if applicable); failure to provide the cancellation notice prior to the Notice Period will result in charging the user for the next monthly cycle of the subscription. It is the user’s responsibility to confirm that the cancellation notice was received by us, and we will not be liable for any direct or indirect loss or damage caused due to not receiving such a cancellation notice. In case in which the user cancels a subscription for which the user has received some kind of benefit from the us (including, but not limited to, a discount for multiple and/or Long Period subscriptions and/or a present), the Company will charge the user for such benefits upon cancellation of the subscription. No refund will be provided for subscriptions cancelled with respect to past and present Periods and/or past and present cycles, as well as for future cycles where the cancellation notice was not provided prior to the Notice Period.
Each User can join, simultaneously, an unlimited number of subscriptions (for different lotteries).
Purchase of tickets
At the time or after the user requests the purchase of Tickets (individually or as a group of a subscription) and it is registered with us, we will (subject to the provisions of this Agreement) attempt to purchase the Tickets in accordance with the user’s request; where Your request to purchase a Ticket as part of a Program, the provisions of this section and the other provisions of this agreement will apply.
If possible, we will permit the user to request specific properties of the Ticket (for example user’s individual numbers chosen for the purposes of that Ticket’s participation in the lottery draw), subject to the availability of such properties in the lottery draw in connection with which the Ticket is purchased and subject to the availability of such an option provided by the us.
It is acknowledged and confirmed that payment by the user is higher than the price of the Ticket, and the user understands that the difference between the Consideration paid by the subscriber and the price of the Ticket represents fair compensation to us in connection with the Services being provided. You hereby waive any claim or dispute in connection with the difference between the Consideration paid by the user and the face value of the price of the Ticket, including, but not limited to, the quantum and appropriateness of such difference.
Once the user has requested the purchase of a Ticket, the user will not be able to cancel such a request, even if the Ticket has yet to be purchased by us. All requests to purchase Tickets are final, non-refundable and non-terminable for any reason whatsoever.
When the Ticket is bought, it will be stored and kept in safe keeping by the Company or its authorized representatives in the country which hosts the lottery. A scanned copy of the Ticket will be delivered to you via email or set out in your user account. It is hereby confirmed and acknowledged that the recording of your request to purchase the Ticket does not mean that the ticket has been purchased. The Ticket is confirmed to be purchased only after a scanned copy of the Ticket is delivered to you via email or available in Your User Account. The company will not be held liable in connection with any such request where the Ticket was not purchased (or was purchased using other characteristics than the ones requested), including (but not limited to) where such occurrence was due to human and/or technical errors and/or failures. It is the user’s sole responsibility to confirm that a Ticket was purchased according to the user’s request.
Without limiting this section or the provisions of this agreement, it is hereby confirmed that all requests to purchase a Ticket must be made at least 24 hours prior to the time of the lottery game or draw in respect of which the request to purchase a Ticket was made (the ‘the 24 Hours Period’); where the lottery game or draw is played and/or performed during or adjacent to a national holiday, bank holiday or any other day which is not a business day in the jurisdiction in which the Ticket applicable to that lottery game or draw is purchased, then the 24 Hours Period shall commence 24 hours prior to the beginning of such national holiday, bank holiday or any other day which is not a business day, and will also include the period of such national holiday, bank holiday or any other day which is not a business day. We are under no obligation to purchase any Ticket for any reason and in any event if the request to purchase such Ticket was made during the 24 Hours Period. Without derogating from the above, we may purchase a Ticket if the request to purchase it was made during the 24 Hours Period, but is under no obligation to do so. If a Ticket was not purchased due to the fact that the request to purchase it was made during the 24 Hours Period, the Company will purchase a similar (as close to the next date of the lotto as possible) Ticket for the next lottery game or draw.
Without limiting any other provision of this Agreement, where the Ticket was not purchased, we may, at our sole and absolute discretion, provide the user with an alternative service aimed at securing the user’s participating in the lottery draw; this will be performed by providing You with an equivalent product to the Ticket which will ensure that You will receive the exact same benefits as if the Ticket was purchased. This service will be operated and implemented at the Company’s sole discretion in select instances.
The participation in the lottery draw by way of the request and the purchase of tickets is subject to, and in accordance with, the terms and conditions of this Agreement and the laws, rules, terms and conditions under which the lottery draw is performed by the Operator as well as any terms and conditions set out in the jurisdiction of the country or jurisdiction where the lottery takes place.
If you fail to access your user account, for any consecutive period of 180 days, then after those 180 days your user account will be deemed dormant.
Once your User Account has been deemed dormant, we will be entitled to charge you an administrative fee at the amount of 10% of the balance in your inactive User Account; such fee will be charged on the first day following the end of the Period and in every thirty (30) days thereafter. In the event that you access your account after the dormant Period, we will cease to charge the administrative fee but shall not be obligated to return to you any administrative fees already deducted from Your User Account.
Fraud and related activities
If it is determined at our sole discretion, that you have acted fraudulently or have cheated or misused or attempted to defraud us or any other User (or suspected of such activity), including but not limited to manipulation or payment fraud, or if the Company suspects You of fraudulent activity, including (but not limited to) reversal of payment and/or use of stolen payment means, charge backs or of any illegal or prohibited activity (including, but not limited to, money laundering) or if Your deposits or payments failed to be honored for any reason, the we reserve the right to withhold Winnings and cash, suspend or terminate Your User Account, seize and/or confiscate all funds contained within and recover bad debts using whichever method may be available to the Company. For the avoidance of doubt, it is hereby clarified that nothing within this Agreement will preclude the Company from utilizing any other remedy available to it in respect of any matter relating to this Agreement.
LWG does not tolerate money laundering and supports the fight against money launderers.
LWG follows the guidelines set by the UK’s Joint Money Laundering Steering Group. The UK is a full member of the Financial Action Task Force (FATF), the intergovernmental body whose purpose is to combat money laundering and terrorist financing.
LWG now has policies in place to deter people from laundering money. These policies include:
Ensuring clients have valid proof of identification.
Maintaining records of identification information.
Determining that clients are not known or suspected terrorists by checking their names against lists of known or suspected terrorists.
Informing clients that the information they provide may be used to verify their identity.
closely following clients’ money transactions.
Not accepting cash, money orders, third party transactions, exchange houses transfers or Western Union transfers.
Money laundering occurs when funds from an illegal/criminal activity are moved through the financial system in such a way as to make it appear that the funds have come from legitimate sources.
Money Laundering usually follows three stages:
Firstly, cash or cash equivalents are placed into the financial system.
Secondly, money is transferred or moved to other accounts (e.g. futures accounts) through a series of financial transactions designed to obscure the origin of the money (e.g. executing trades with little or no financial risk or transferring account balances to other accounts).
And finally, the funds are re-introduced into the economy so that the funds appear to have come from legitimate sources (e.g. closing a futures account and transferring the funds to a bank account).
Trading accounts are one vehicle that can be used to launder illicit funds or to hide the true owner of the funds. In particular, a trading account can be used to execute financial transactions that help obscure the origins of the funds.
LWG directs funds withdrawals back to the original source of remittance, as a preventative measure.
International Anti-Money Laundering requires financial services institutions to be aware of potential money laundering abuses that could occur in a customer account and implement a compliance program to deter, detect and report potential suspicious activity.
These guidelines have been implemented to protect LWG and its clients.
For questions/comments regarding these guidelines, please contact us at support@Lottoworldgroup.com.
Lottery Results and Winners
Results of the lotto, as set out by the Operator of the lotto, will be posted on the Website after they are published by the Operator. To ensure that there are no errors, only the final results of the lotto draw as published by the lotto Operator will determine the Winnings of each Ticket, and in any case in which the results published on the Website differ from the results published by the Operator, the results published by the lotto Operator will be the exclusive results that will determine the Winnings attributed to each Ticket.
After the posting of the results of the lotto by the Operator, we will determine if Tickets will receive Winnings. Following a review, we will notify the User who is entitled to the Winnings in connection with that lotto draw; such notification will take place only by the User Account. For the avoidance of doubt, it is hereby acknowledged that the determination of entitlement to Winnings is determined solely by the Operator, and We will not be liable to You in any way in connection with any error (including, but not limited, any error due to human and/or technical errors) in any notification (or lack of) of Winnings provided to You by us, including, but not limited to, errors in the determination of any entitlement to Winnings (whether You were wrongly or mistakenly notified that you are entitled to Winnings, and/or whether you were wrongly or mistakenly not notified that you are entitled to Winnings (including, but not limited to, where such error caused You to receive an amount smaller than the amount of Winnings You were entitled to absent such error, or no amount whatsoever)) and/or the amount of Winnings. It is hereby acknowledged that it is your obligation to review the official results published by the Operator, determine Your entitlement to any Winnings and notify us accordingly.
After the determination of the Winners or the notification by you to us, we will collect the Winnings on Your behalf from the Operator. For this purpose, You hereby provide us (and anyone on its behalf) with an irrevocable power of attorney for the collection of Winnings on Your behalf, to perform any action and execute any document and/or agreement for the purpose of collection of the Winnings. You also agree to perform any action and execute any document and/or agreement required for the purpose of implementing this power of attorney and collecting the Winnings. Without derogating from the above, You hereby acknowledge that in some instances, the Operator may require You to collect the Winnings in person from the Operator at the Operator’s jurisdiction (or any other place) or require You to perform any other act in person; in which case you hereby absolve Us of any obligation and/or duty to collect the Winnings, and it is Your responsibility to collect such Winnings (including, but not limited to, bear all costs and/or expenses associated with such collection).
You acknowledge and agree that in any lottery draw in which it is possible to receive the Winnings in a lump sum or in installments, the Winnings will be received in a lump sum, even if such choice carries with it diminution in the Winnings due to (without limitation) taxes, penalties, fees and/or the rules, terms and conditions of that lottery draw.
The amount of Winnings received by You in your account will be determined by the Operator, and You will not be entitled to receive any amount beyond the amount paid by the Operator less any handling charges, fees and/or commissions, including charges, fees and commissions to be paid to us; where the Winnings are the result of participation in a Program – You will receive Your stake in the Winnings. Your balance in Your User Account will be updated only after (and in accordance with) the payment of Winnings by the Operator. For this purpose, You acknowledge that taxes, levies and duties may be withheld or paid from the Winnings, either by the Operator or by us. Without limitation from the above, You will be responsible for the payment of any and all taxes, levies and fees due by You in connection with the collection and receipt of the Winnings.
If any errors result in awarding Winnings to You or in an increase in Winnings paid to You, You shall not be entitled to these Winnings. You shall immediately inform the Company of the error and shall repay Winnings credited to Your User Account in error to us (as directed by us) or we may, at our sole discretion, deduct an amount equal to those Winnings from Your User Account or set off such amount against any money owed to You by us.
You hereby acknowledge that personal details related to you (and any other details) will be provided to the Operator, if so required, and that this may be a pre-condition for the collection of the Winnings.
Withdrawal from account (Cashouts)
Withdrawal (cash out) requests are subject to any deposit type restrictions, transaction and withdrawal limits and security reviews (and any other terms of this Agreement). Withdrawals shall be made by wire, check, credit card and/or any other manner which we select at our sole discretion, although we will try to accommodate you if possible.
We may withhold and deduct any amount from Your User Account in order to comply with any applicable regulation or legal requirement.
Withdrawal and payment to you will be made as soon as possible,within 10 days although from time to time there may be delays due to a possible security review undertaken by us and where we hold any such payments in accordance with this Agreement.
Monies in the user Account may be withdrawn in Euros or US dollars according to your preference. Where funds in Your User Account are held in any other currency, the Company will convert the funds into US Dollars or Euros in accordance to your preference and in accordance with the valid exchange rates as determined by the Royal Bank of Scotland. Any fees and costs incurred in connection with such conversion will be deducted from the funds cashed out.
We retain the right to withhold any payments to You, in the event that we believe or suspect (at our sole discretion) that You may be engaging in or have engaged in fraudulent, unlawful or improper activity, or if we have any concerns about the operation of Your User Account or the withdrawal request. In such cases, we may commence and/or be involved in and/or assist any investigation into such circumstances (including, but not limited to, by way of disclosing any relevant information, including Your personal identifiable information, to any third party), and You agree to assist and cooperate with any such investigation.
If you have any comments or complaints, disputes or other claims with regard to the Website or the Services, you must forward the complaint and or dispute to us in writing as soon as is reasonably possible following the event to which the claim, comment or dispute refers. Complaints may be submitted by email to firstname.lastname@example.org , or via our Contact Us Page setting out the details of your complaint. We at LWGL take complaints very seriously and strive to ensure that your complaint is dealt professionally and as quickly as possible.
Restrictions on Use and Copyright Protection and intellectual property rights
This web site and its contents are protected by copyright laws and other applicable laws and legislation and provisions of countries throughout the world, and are the exclusive property of the owners herein. Under no terms, implied or expressed, may you directly or indirectly (i) modify, enhance, alter or in any way change the web site or prepare derivative works from the web site; (ii) reverse engineer, decompile or disassemble the web site; or (iii) tamper with, obstruct, conceal, modify, manipulate, alter, transmit, remove or destroy any material contained within the web site, including any copyright, patent, trademark, confidentiality notices other items which may be consider intellectual property, placed upon or contained within the web site.
All rights, including intellectual property rights (including, and not limited to, patents, copyright, trademarks, service marks, logos, trade names, and know-how) relating to the Website, and all of its content (including, and not limited to, software, programs, files, video and audio, music, pictures and images, photographs, graphics, animations and pictures, text and software) and/or the Services (collectively the ‘Rights’;), are and shall remain the sole, exclusive property of the Company. You may not use any of the Rights, without the express prior written approval of the Company and except pursuant to this Agreement, You shall not, by using the Services and/or the Website or otherwise, acquire any rights in any of the Rights. Without limitation from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Website and/or any content within the Website to create derivate works of the source code; (ii) selling, assigning, licensing, sublicensing, transferring, distributing any content of the Website and/or the Services, and (iii) making the Website and/or the Services (or any part thereof) available to any third party.
Without limitation of the foregoing, it is hereby set out that that Lotto World Group and LWGL are the Company’s trademarks, and any use thereof or of similar signs or marks is prohibited and will constitute a violation of the Company’s rights. All content and use of the Website and the Services is for personal, non-commercial use only. Any other use is strictly prohibited and You will be solely liable for any damages, costs or expenses arising out of or in connection with the commission of any such use.
Disclaimer of Warranty; Limitation of Liability.
THE WEB SITE AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. WE MAKE NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON THIS WEB SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK AND RESPONSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEB SITE OR ANY FUNCTION CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEB SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE EXPRESSLY DISCLAIM ANY DUTY TO UPDATE OR REVISE THE CONTENT OF THE WEB SITE, ALTHOUGH WE MAY MODIFY THE CONTENT AT ANY TIME WITHOUT NOTICE. YOUR USE OF THE WEB SITE IS AT YOUR SOLE RISK, AND YOU ASSUME FULL RESPONSIBILITY FOR ANY COSTS ASSOCIATED WITH YOUR USE OF THE WEB SITE. WE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE WEB SITE.
You expressly agree that use of this web site is at your sole risk. We nor any of our respective employees, agents, or licensors warrant that this web site will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of this web site.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of this site, whether for breach of contract, tortious behavior (including strict liability), negligence, or under any other cause of action. You specifically acknowledge that we are not liable for the defamatory, offensive, or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you.
IN NO EVENT WILL WE, OUR RESPECTIVE AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THIS WEB SITE OR THE CONTENT INCLUDED THEREIN, BE LIABLE TO YOU OR ANY THIRD PARTY IN CONTRACT, IN TORT (INCLUDING FOR ITS OWN NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY (INCLUDING STRICT LIABILITY) FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR SIMILAR DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, LOSS OF USE, OR SIMILAR ECONOMIC LOSS EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF THE USE OF OR INABILITY TO USE THIS WEB SITE, ITS SERVICES, OR MATERIALS, THE STATEMENTS OR ACTIONS OF ANY THIRD PARTY ON OR THROUGH THIS WEB SITE, ANY DEALINGS WITH THIRD PARTIES, ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, ANY FAILURE TO STORE OR LOSS OF DATA, FILES, OR OTHER CONTENT, ANY SERVICE AVAILABLE THROUGH THIS WEB SITE THAT IS DELAYED OR INTERRUPTED, OR ANY WEBSITE REFERENCED OR LINKED TO FROM THIS WEB SITE.
YOU HEREBY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL USE OF AND CONTENT ON THIS WEB SITE. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ACCORDINGLY, THE LIMITATION AND EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING ITS OWN NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY (INCLUDING STRICT LIABILITY) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEB SITE.
Liability of company and limits as it relates thereto
The company shall not be liable in contract, tort, negligence, or otherwise, losses or damages whatsoever arising, from or in any way related to Your use of the Web site and Services and the provision of the Services, whether directly or indirectly, incidental, special or consequential, including and not limited to, damages for losses of business, losses of profits or future profits, losses of revenues, losses of Winnings, present or future business interruption, losses of business information, losses of data (even where We have been notified by You of the possibility of such losses or damages). We shall make commercially reasonable efforts to prevent all and any malfunction in the Website’s activities. In any event of a technical failure in the Website’s operating or computer systems, human error or force majeure, the Company will be entitled to cancel your use of the Service, concerning which the malfunctioning has occurred. In such an event, The company’s sole responsibility and liability shall be limited only to the Consideration that was paid by you for purchasing the specific Ticket for the specific lottery draw.
In addition to the above, it is confirmed that the We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any telephone network or lines, computers, systems, servers or providers, computer equipment, software, emails or for traffic congestion on the internet or at any website.
The company reserves its rights to terminate, cancel, modify or suspend the Services for any reason, if the Services cannot be performed as planned, including – but not limited to – infection by computer virus, bugs and tampering or unauthorized intervention, fraud and technical failure or any other cause or causes beyond the Company’s control.
The company makes no representation about the suitability, reliability and availability, timeliness, accuracy of the information and software, Services contained and/or offered on the Website for any purpose or reason. All information and software, Services are provided as is without warranty of any kind. We disclaim all warranties with respect to information and software and other Services contained or offered on the Website, whether express and/or implied. In any event, we shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content set out on the Web site.
The Company shall have no obligation or liability to You in the event of systems or communications errors, bugs, viruses or relating to the Services and/or Your User Account or which may result in damage to Your hardware and software and data. We shall not be liable for any damage caused as a result of any attempt by You (or on Your behalf) to use the Website and/or Services by any methods, means or ways not intended by the Company.
The company shall not be responsible or liable for any acts or omissions of the internet service providers or any other third party which provides you with access to the Website and/or the Services.
You will only use the Website and Services at Your own risk and the company shall not be responsible for any damages or losses of any kind that you shall incur as a result of modifications and enhancement and the termination and or suspension and/or discontinuation of the Website or any of the web site’s Services. The company shall not be responsible for any damages or losses you may suffer as a result of your use or reliance on the content of any website to which links appear on the Website. Any third-party links, services, resources and information that we provide on or make available through the Website are not controlled by us. We make no warranties regarding such third-party services, resources and information, and we will not be liable for Your use of or reliance on such third-party services, resources or information.
You will indemnify and hold Us harmless against all direct and indirect claims, liabilities, damages, losses, costs and expenses arising from Your breach of this Agreement. We reserve the right to withhold and/or deduct any payments and sums due to Us in connection with this indemnification obligation, from Your User Account.
The company shall not be responsible for any failures or delays in the performance or any obligation under this Agreement (in whole or in part), including, but not limited to, the purchases of Tickets, the fulfillment of the choices made in connection with the characteristics of the Tickets, the collection of Winnings, the choice of manner of the collection of Winnings, any requirements of any third party in connection with the collections of Winnings and/or tax requirements and/or payments. Without limitation of the above, The company will not be liable to You or others in connection with anything related to the Winnings, including, but not limited to, (i) any acts or omissions on Our behalf which has caused You and or others to receive a smaller amount of money than the Winnings, or no Winnings at all, and/or (ii) any circumstances which has caused the Operator to cancel Your rights to receive Winnings for any reason whatsoever; and You hereby waive any claim and/or dispute in this regard.
Third Party Content and Links.
This web site may provide links to other websites and access to content, products and services from third parties, including information providers and users. All third party websites linked to or from this web site are independently operated and maintained and you expressly agree that we are not responsible for the availability of, and content provided on third party websites. YOU AGREE THAT WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED FROM DEALING WITH A THIRD PARTY ASSOCIATED WITH THE WEB SITE.
By providing links to third parties within the web site, we do not offer a recommendation and/or endorsement of third party content, products and services or of the contents of any linked sites and any products and/or services appearing on and/or provided through such linked sites. Nothing contained herein shall be deemed to constitute a partnership or the like between the operators of the linked sites and us.
The web site and services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials (‘the Content’), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. We do not control or endorse the Content and cannot guarantee the accuracy, integrity or quality of such Content and you acknowledge that by using the Services you may be exposed to Content that is offensive. We will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the Services and you agree to bear all risks associated with the use of any Content, including any reliance on the accuracy or completeness of such Content.
You hereby represent and acknowledge that you will do not breach any legislation or regulation by use the Services and Web Site. If you are the resident in any jurisdiction that prohibits using the Web Site, You agree not use the Web Site. There are no representations or warranties expressed or implied, as to the lawfulness of any person’s use of the Web Site and we shall not be responsible for any illegal use of the Services and/or Website by You. The services and/or the Website shall not be deemed or interpreted as an invitation to use the Website or services. It is you responsibility to comply with all applicable laws and regulations before registering or participating in any activity through the Web Site. It is Your responsibility to verify that you may use the services and receive winnings from, any lottery draw in which You participate via the Web Site, and you acknowledge that it is not the Web Site’s responsibility to so verify and confirm (and therefore by the purchase of Tickets on your behalf same does not mean that we acknowledge that You may participate in, or collect prizes of, any lotto draw) and accordingly you waive any claim You may have with respect to same. You acknowledge that the web Site and management do not provide any legal advice or assurances which are your sole responsibility to ensure that you at all times comply with all applicable laws and regulations.
We may, at its absolute discretion, refuse to register and provide a User Account to anyone and close any User Account at any time. We shall be entitled, at our sole discretion and without any notice, change, amend, modify, remove or discontinue, from time to time or at any time, any of the Services with immediate effect. We shall not be liable for any losses suffered by you resulting from any change made and the user shall have no claim against the company for same.
We may, in its absolute discretion, transfer or assign this Agreement (in whole or in part) to any third party without any prior notice; without limitation from the above, the Web site and/or any of the Services may be operated and or provided by third parties. You may not transfer, assign or pledge in any manner whatsoever any rights or obligations under this Agreement.
You acknowledge that You will receive electronic communications from us, posted on the Website and/or sent to You via e-mail. All such communications will be considered received by you within 24 hours from the time in which the notice was posted on the Website or sent to Your e-mail.
The Agreement constitutes the entire agreement between us and the user with respect to the subject matter hereof and supersedes any and all prior agreements between the us and the user in relation to the same. You confirm that, in accepting this Agreement, You have not relied on any representation made by Us. Any representation, promise and or undertaking or consent, whether verbal or in writing, which is not included in this Agreement, shall not be valid.
The failure of the Company at any time to enforce any right or remedy under this Agreement shall not be construed as a waiver of any future or other exercise of such right or remedy.
If any part of this Agreement is found by a court of competent jurisdiction to be invalid, illegal or unenforceable in any respect, then such provision shall be excluded from this Agreement and the remainder of this Agreement shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event this Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
You acknowledge that your failure to comply with this Agreement may result in the disqualification, suspension and/or termination of Your User Account which will cause the forfeiture of funds and/or legal action against You.
We are entitled to amend this Agreement at any time and post the amended version on the Website in its absolute and exclusive discretion, and without providing any notice in advance. It is your sole responsibility to review this Agreement and any amendments thereto, before performing any activity via the Web site. Any use by you on the Web site and/or Services after making such an amendment shall be deemed as your authorization and acceptance of any amendment of this Agreement. If any amendment to this Agreement is unacceptable to You, your only course of action is to terminate this Agreement.
This Agreement is drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of this Agreement and the English language version, the meaning of the English language version shall prevail.
The Company may, at any time, set off any positive balances in Your User Account against any amount owed by You to the Company.
The Company reserves the right to limit or refuse any activity and/or request made by You or through Your User Account.
Unless explicitly set out in this Agreement, nothing contained herein shall: (i) be construed as creating any agency, arrangement, partnership, joint venture, trust of fiduciary relationship and/or any other similar relationships between You and Us; (ii) create and/ or confer any right or benefit to any third party, or (iii) grant You any security interest in any asset of ours, including (but not limited to) any sum held in Your User Account.
We make no warranty that the web site and services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Web site and services will be uninterrupted or error free, that defects will be corrected or that the web site and services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.